Frequently Asked Questions
Does the price include meals?
The price includes a continental style buffet breakfast but not
lunch and dinner.
Is there a restaurant within the hotel?
The Palmetta restaurant which serves light and refined
Are there any non smoking rooms?
All rooms are non-smoking.
Do rooms have a Satellite TV?
Yes, all rooms have satellite TV.
Do rooms have telephone with direct dialling?
Yes they do.
What foreign languages are spoken at
Reception staff speak English, Spanish, German and French.
Is there air conditioning in the rooms?
Yes there is.
Is there a swimming pool?
No, there isn’t but there is newly-furbished fully-equipped
fitness and spa centre, with Turkish bath
Is there an Internet Point in the hotel?
No, but the rooms have internet sockets.
Is there a private car park or garage?
Yes there is, please reserve a spot when you book.
Can you organise car rental?
Certainly, our concierge will be happy to organise all bookings
and reservations on your behalf.
Do you provide a pickup or shuttle service?
Yes we do, just leave us a note when you book
online and we’ll get back to you.
Where is the nearest bus stop?
Buses leaves for all parts of the city from outside the hotel on
Where is the nearest train station?
Central Station is the main railway station in Palermo, and can
be reached by either bus or taxi.
What’s the hotel’s cancellation
If you cancel 48 hours before you’re due to arrive we won’t
charge you a penny.
Is the hotel near the Port?
Yes, the Hotel Des Palmes is a short walk from the coast.
Are pets allowed?
Small animals yes.
Can you offer us advice and recommendations
on what to do and where to go in the city?
We’d be delighted to. Start with our Useful
Links page then our expert concierge will endeavour
to make sure you get the best deals in theatres, restaurants and